The Future of Work: How Businesses Can Prepare for a Hybrid Workforce Model

Remote work became the mode of operation during the COVID-19 pandemic owing to lockdowns. While m

...

ost workers felt happy about the transition becaus...

The Future of Work: How Businesses Can Prepare for a Hybrid Workforce Model
Lethabo Moodley Image
Lethabo Moodley
Updated: Friday 12th of July 2024
Strategy

Remote work became the mode of operation during the COVID-19 pandemic owing to lockdowns. While most workers felt happy about the transition because of increased motivation and efficiency, few others felt isolated and uninspired because of lack of face-to-face communication. With full-time work resuming in physical offices, determining the right work arrangement for all has been challenging for businesses. Entrepreneurs wish to maintain flexibility and comfort but avoid messing with company culture and collaboration opportunities.

Thus, the hybrid work model was introduced, which combined remote and on-site work to create a balance. It involves working from home a few days a week and operating from the office during the remaining work hours. However, shifting to this new work plan has not been easy, and many businesses have been struggling to create a streamlined arrangement. Here is how businesses can prepare for a hybrid workforce model to satisfy employees and improve productivity. These tips are vital for creating a positive work environment that accommodates the arrangement.

1. Set The Remote Work Guidelines

The first step in preparing for the hybrid workforce model is setting the guidelines. Ensure that the employees are involved in the strategy preparation and that the business's needs and goals are at the forefront. The aim should be to create a work arrangement that complies with the Basic Conditions of the Employment Act and determine the work schedule.

Some work arrangements include creating 3 consecutive days in the office followed by 2-day of working from home or a flexible mid-week schedule. Employees, whether working remotely or on-site, must be treated fairly and given equal opportunities by the managers. The leaders must define the roles and responsibilities and delegate tasks to all members while setting expectations. The break and work hours must be defined in addition to preparing rosters for employees following different work week schedules.

2. Remove Barriers to Communication

Effective communication and collaboration among remote and on-site workers are necessary for the successful implementation of the hybrid workforce model. Entrepreneurs who plan to buy a business for sale in South Africa must provide communication channels that help the teams connect without delay or hassles, such as video conferencing, instant messaging, emails, and project management software.

Besides professional conversations, entrepreneurs must create opportunities for team-building activities to strengthen bonding between co-workers. Interact informally regularly to instil company culture and values in the employees and build a community of workers who share the same goals. Use online activities and social media groups to help like-minded employees connect and foster long-term relationships.

3. Focus on Employee Connectivity

Workers operating from the office must be provided with the flexibility they need to feel comfortable, such as hotdesks that help them choose their workstation. All employees must be provided with the tools to complete the delegated tasks without downtime, such as cloud storage to store and share files safely with authorised users.

The workers must be provided with the support and training to master various tools that increase speed and efficiency. They must be encouraged to schedule their days with the help of calendars that improve discipline while working remotely and keep things organised. Managers should not lose empathy while dealing with remote workers and be mindful of their needs.

4. Build A Routine and Roster for the Team

When working in the hybrid model, the management must develop a schedule for all the teams. It helps to prioritise tasks based on the defined timelines and their significance. Tasks that require the same resources and have comparable deadlines should be grouped together and assigned to team members.

Entrepreneurs who plan to acquire a business for sale in South Africa must set time limits for high-priority tasks and monitor progress through tools. They should not interfere too much in the daily activities but supervise work through project management tools to stay up-to-date. Also, employees must be asked to refrain from using work hours for personal tasks when working remotely.

5. Pay Attention to Employee Well-Being

Employees working from home may feel cut off and secluded. Thus, it is vital to check their mental health through interactions and surveys. Organise counselling sessions for those suffering from anxiety or high stress levels because of personal issues or health problems. Those struggling to adapt to the hybrid work model must be provided with a remote work option or flexible work hours until they feel comfortable with the new plan.

Entrepreneurs must encourage work-life balance in the workplace and home for employee well-being. They must create breakout zones in the office and add amenities that improve the work environment. In addition, they can include mindfulness and stress-busting activities that improve the mental health of workers.

6. Increase Accountability Among Teams

It can be challenging to hold employees accountable when they are working remotely because of the lack of supervision. It is human nature to give in to distractions and stay committed to timelines. Entrepreneurs must use time-tracking tools to prevent slackness and negligence from workers. They must assign key performance indicators to individuals and evaluate their performance based on the targets.

They must build an environment of trust and transparency by increasing empowerment and avoiding the blame game in case of errors. The workforce must be encouraged to learn from mistakes and reduce risk by following a data-driven approach. Thus, entrepreneurs who have acquired a South African business for sale must use data analysis for forecasting, performance measurement, and rewarding the best employees.

7. Ask for Feedback and Revise the Guidelines

Since the hybrid work models are established to make work comfortable for employees, it is essential to identify how they respond. The schedules and work week plans must be evaluated for all individuals to assess their productivity and satisfaction levels.

In addition, entrepreneurs planning to purchase businesses for sale in South Africa must gather employee feedback to gauge their sentiments. They must be asked to provide input for improving the model and achieving better results. The valuable suggestions and ideas must be implemented in the work arrangement to ensure the workforce’s contentment and the new model’s success.

Wrapping Up

The hybrid workforce model is here to stay because of the changing needs of employees who have spent a long time working remotely. Businesses must adjust to this shift and avoid disruptions due to changing schedules. The tips mentioned above can help maintain the perfect work culture.

Author Info
Lethabo Moodley

A business expert, Lethabo Moodley is a management consultant who has been working across domains since 2005. His rich experience includes a Masters degree in business administration from the prestigious Gordon Institute of Business Science and Doctor of Business Leadership degree from Unisa Graduate School of Business Leadership. He has been actively working as a consultant with the biggest firms in South Africa and his contribution in the growth of these organisations is considered invaluable. He has saved a lot of small businesses from going bankrupt and has renewed the lost success streak of the big fish in the market. Business2Sell is delighted to have him onboard for his insightful blogs. 

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